Privacy Policy — Keyframe Operations
Effective Date: [12.05.2026] At Keyframe Operations, we are committed to protecting your privacy and handling your information responsibly and transparently.This Privacy Policy explains how we collect, use and protect personal information when you use our website or engage with our services.
1. Who We Are
Keyframe Operations provides operational support services for short-let and serviced accommodation portfolios, including turnover coordination, maintenance coordination and operational oversight.
For any privacy-related enquiries, you can contact us at:
Email: info@keyframeoperations.co.uk
2. Information We Collect
We may collect and process the following information:
Name
Email address
Phone number
Property or portfolio information
Booking and enquiry details
Operational information required to deliver services.
Website usage data through cookies and analytics tools
We only collect information necessary to provide our services or respond to enquiries.
3. How We Use Your Information
We use your information to:
Respond to enquiries
Provide operational support services
Manage client relationships
Coordinate maintenance and operational matters
Improve our website and services
Maintain records for business and legal purposes
We do not sell or rent your personal information to third parties.
4. Legal Basis for Processing
Under UK GDPR, we process personal information where necessary for:
Contractual obligations
Legitimate business interests
Compliance with legal obligations
Consent where required
5. Sharing Information
We may share relevant information with trusted third parties where necessary to deliver our services, including:
Cleaners
Maintenance contractors
Service providers
Scheduling or software platforms
Information is only shared where operationally necessary.
6. Data Storage & Security
We take reasonable steps to protect personal information from unauthorised access, misuse or disclosure.
Information may be stored using secure third-party platforms including cloud-based operational and scheduling systems.
7. Cookies
Our website may use cookies and analytics tools to improve user experience and understand website performance.You can adjust cookie settings through your browser preferences.
8. Your Rights
Under applicable data protection laws, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information
Object to certain processing activities
Withdraw consent where applicable
To exercise any of these rights, please contact us directly.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect operational or legal changes. Any updates will be posted on this page.
11. Contact
For any questions regarding this Privacy Policy or your personal information, please contact:Keyframe Operations
info@keyframeoperations.co.uk